How do I return an item?

Customers must contact the ILBE Surplus with in 20 days of placing their order for a return to be accepted. If a return is accepted customers must ship the item to the address provide by ILBE Surplus at the customer's cost. Once the item is received ILBE Surplus will refund the cost of the item and  shipping, but not the cost of the return shipping. ILBE Surplus will only refund the cost of the return shipping if it determined that it is at fault. Please contact customer service for more information on returning an item. Thank you.